Cancellation Policy

We reserve the rights to cancel your order at any given point of time.

Cancellation by Tezcart


1: We may cancel your order in case the items are not available in store.
2: We may cancel your order if good quality of items is not available as per our quality checks.
3: You shall be informed about cancelled orders via an SMS.

Cancellation by You


1: You can cancel your order until the cut-off time for cancellation. Post cut-off time you cannot cancel your order.
2: Your order amount will be refunded after the cancellation request is processed.
3: All refunds if any will be credited to your user account.
4: You can cancel only whole order, not a single item.

Time taken to process cancellation request


1: Cancellation via mobile app is instant and your order will be cancelled immediately.
2: In case of any refund delay after we have processed your cancellation, please get in touch with us via the feedback form.

How to cancel your order online


1: To cancel you order, please visit “My Orders” section of mobile app and thereon you can cancel the order you want.
2: In case of any refund delay after we have processed your cancellation, please get in touch with us via the feedback form.